At Helix Associates, we are committed to protecting the privacy and confidentiality of the personal information entrusted to us by our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. We encourage you to read this policy carefully to understand how we handle your information.

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1. Information We Collect:

1.1 Personal Information: We may collect personal information from you, including but not limited to your name, email address, contact number, job title, and company name. We collect this information when you voluntarily provide it to us, such as when you contact us, subscribe to our newsletter, or engage in business activities with us.

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1.2 Non-Personal Information: We may also collect non-personal information automatically when you visit our website. This may include your IP address, browser type, operating system, referring website, and other technical information. This information is collected through cookies and similar tracking technologies and helps us improve our website and services.

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2. Use of Information:

2.1 Personal Information: We use the personal information you provide to us for the following purposes:

• Communicating with you and responding to your inquiries

• Providing you with information about our services and updates

• Managing and processing your business requests

• Personalizing your experience on our website

• Conducting market research and analysis to improve our services

• Complying with legal obligations and enforcing our terms and conditions

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2.2 Non-Personal Information: Non-personal information is used primarily to analyze trends, administer our website, and gather demographic information. This helps us improve the functionality and performance of our website and enhance your overall experience.

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3. Sharing of Information: 

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as IT support, marketing, and analytics. These service providers are bound by confidentiality agreements and are authorized to use your information only as necessary to perform services on our behalf.

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3.2 Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose information to protect our rights, property, or safety or the rights, property, or safety of others.

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4. Security Measures:

We have implemented reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure. Therefore, we cannot guarantee absolute security of your information.

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5. Third-Party Links:

Our website may contain links to third-party websites, plugins, or applications. Clicking on those links may enable third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any linked websites you visit.

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6. Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.

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7. Your Rights:

You have the right to access, correct, update, or delete your personal information held by us. If you would like to exercise any of these rights, please contact us using the contact information provided below. We will make reasonable efforts to respond to your request promptly, subject to any legal or contractual restrictions.

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5. Changes to this Policy:

We reserve the right to modify or update this Privacy Policy at any time without prior notice. The updated policy will be posted on our website, and the effective date will indicate the most recent revision. We encourage you to periodically review this policy to stay informed about how we protect your information.

 

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

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Helix Associates Address:info@helixassociates.com.au

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By using our website or engaging in business activities with us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

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